Shannon Ma Virtualized

A Spotlight on Virtualization, IT, and the Business of Software

XenAppPrep Soon To Be Released

with 5 comments

I’ve been getting a lot of e-mails about the release of XenAppPrep and have decided to write a blog post to let everyone know what’s going on.  Although I have received a lot of great feedback on the internal beta, I feel it’s important to have a team that’s dedicated to helping our customers with the tool.

Pete Downing, Product Manager of Provisioning Server, and I have been working together to setup a support channel for XenAppPrep before it’s released to the web (RTW). Thanks to the Provisioning Server Support Team, we were able to achieve this today.  Once the tool has been released, you will be able to dial into the Citrix technical support hotline and talk to a Citrite if you run into a problem or have any questions about XenAppPrep.

We are now in the midst of the RTW process, which includes having the tool reviewed by our security experts, and are expecting it be available on citrix.com in a week or so.  I’d like to thank everyone who has expressed interest in XenAppPrep, it will be worth the wait!  As always, I’d love to hear all feedback so feel free to drop me a message if you have any questions or comments.

Written by shannonma

September 17, 2008 at 7:20 pm

5 Responses

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  1. Is XenAppPrep already posted on the Citrix website? If so, where?

    Congrats on the good work btw!

    Eaglan Kurek

    September 26, 2008 at 7:15 am

  2. Any News about XenAppPrep?
    I can’t find it, too.

    Thanks!

    Benjamin Bock

    October 1, 2008 at 7:23 am

  3. Hi,

    any news ? We are about a month further now and the expected release was 3 weeks ago.

    Franc.

    Franc

    October 17, 2008 at 1:53 pm

  4. Hi Franc, I’ve been working with our Product Management team to ensure the tool will be supported when its RTWed. This will allow you to contact our technical support team if you need any help with the tool. We’ve finalized this and I anticipate the tool will be online by Citrix Summit (26-Oct). I’ll be posting a link here once its on citrix.com. Please let me know if you have any other questions.

    shannonma

    October 17, 2008 at 2:47 pm

  5. Hi Shanon,

    thanks for the update. Sorry if I sounded too impatient, but I’m eagerly waiting for the tool since we are currently evaluating XenApp 5 on windows 2008 in our lab and are almost ready for deployment.

    Franc.

    Franc

    October 17, 2008 at 11:25 pm


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